Stress Management In Information Technology

The daily impact of information
technology on our lives continues unabated. As computer
capacities and innovations increase, it seems that this
influence will continue to grow at an ever increasing rate in
the coming years. More and more people use a computer at work.
Most people have mobile phones, email addresses, use atms and
take for granted the ability to have information on hand at the
touch of a button. And this will only grow. While there are
many advantages of having on-demand information, one of the
unwanted aspects of information technology is the stress that
comes with it, that has sometimes been dubbed 'technology
stress'. This article will discuss the types of stress that
information technology brings and ways to management stress in
IT.
In the workplace, information
technology is believed to cause a number of concerns. The major
cause of stress is the rapid change in technology. By way of
example, a software package that is used as the operating
system for all a companies computers releases 3 or 4 updates a
year. Each time the employee can either learn about the new
updates or feel like they are falling behind. This leads to
pressure on people. They feel that their ability to do the job
may be impacted by the change. This could lead to feeling that
their job security is at risk.
The secret to managing this
stress is twofold. The first is acceptance that change happens
and is rapid in the industry. The second is a training program
that is sanctioned by the company. It is in the interests of
the employers and employees, that the employees are up to date
with these changes so training should be encouraged. Time
should be set aside and a training program should be created
for each employee. In many companies this is the case. Many
governments give tax breaks to companies that have employee
training programs.
Another form of stress in working
environments might be described as technoangst. By way of
example, some people would feel that it would be ludicrous to
send a work colleague who is 5 metres away an email, when you
could just call over to them. But this is often the case.
People do not communicate and interact with colleagues as they
used to. Information technology has changed the structures of
organisations. Some people could feel alienated by this. The
key is to get involved in the changes. Help to make the
decisions rather than feel that they are dropped onto you.
People with no computer
experience or training could feel concerned about their chances
of getting future employment. Again, someone with no training
or is technophobic has to work through this and change. They
need to get training. It is important that governments
acknowledge the influence of IT and institute training programs
to educate people.
On a final note, working in IT
calls for a high degree of accuracy over long periods of time.
A small lapse could lead to bad information being used to make
a poor decision. This outcome can create stress on the
employees responsible and be disastrous for the company. To
manage this stress there has to be an outlet. This could be to
play sport, have a hobby or just to have a good holiday. This
is a personal choice so the outlet will vary but it is
important to have one.
We now live in an information age
so IT is here to stay. This brings extra pressure on people to
adapt but adapt they must do. That is the only stress
management technique available to them. This adaption should be
facilitated by employers. They should realize that training is
their contribution to the technique.
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